Your trust is our greatest asset. Everything about how we collect, use, and protect the information you provide when registering with 399bet is explained here in plain English.
399bet (referred to as "we", "us", or "the platform") takes your privacy seriously. This Privacy Policy explains what information is collected from users of the 399bet website and mobile application, how it is stored, and the purposes for which it is used.
This policy applies to all 399bet services — including the website, mobile app, live chat support, and email communications. By creating an account or using our services, you agree to this Privacy Policy.
This policy is written in English to help Bangladesh-based users understand it with ease. If anything is unclear, feel free to reach out to our support team.
399bet collects only the information needed to deliver a safe and seamless service. This data falls into two categories:
a. Information you provide directly:
B. Automatically Collected Information:
Your payment card or mobile banking PIN is never stored on 399bet's servers. All payment processing is handled exclusively through secure third-party gateways.
399bet collects information through the following methods:
The legal bases for collecting your data are: your consent, contractual necessity, legal obligations, and our legitimate business interests (including fraud prevention).
Please Note: 399bet will never ask for your password or payment PIN via email or phone. If you receive such a request, be cautious — it may be a phishing attempt.
399bet uses your information only for specific, legitimate purposes. Your data is never used for unnecessary or unauthorized activities.
We use your information to:
Data used for analytics is always anonymised. Your personal identity is never included in any analytics report.
399bet never sells your personal data. However, limited data may be shared with trusted third parties in certain specific circumstances:
Every third party has signed a confidentiality agreement with 399bet and is strictly bound to use your information only for its specified purpose.
All international data transfers comply with applicable international privacy standards, including GDPR.
399bet uses cookies and similar tracking technologies to enhance your website experience. Cookies are small text files stored in your browser.
Types of Cookies We Use:
On your first visit, you can accept or decline cookies via the consent banner. You can also delete or block cookies at any time through your browser settings.
Disabling cookies entirely may affect certain features such as login and payments.
399bet does not retain your data indefinitely. Each category of information has a defined retention period:
Once the retention period ends, your data is securely deleted or permanently anonymised. You may also request the removal of specific information without closing your account (see Section 08).
Every 399bet user has full control over their personal data. We uphold these rights in compliance with GDPR and international privacy standards:
To Exercise These Rights support@399bet-taka.comSend us an email or contact us via live chat. We typically respond within 30 business days.
Please note that certain data may not be deletable before the specified retention period due to legal or regulatory requirements (such as transaction records).
399bet strictly enforces an 18+ policy. Our platform is not intended for minors, and we never knowingly collect data from anyone under the age of 18.
Age is verified at registration, and KYC documents may be requested for further verification if there is any doubt. Should we discover that data from a minor has been collected inadvertently, the information will be deleted and the account closed immediately.
If you suspect that a minor is using 399bet, please support@399bet-taka.com. We will take prompt action.
399bet may update this Privacy Policy from time to time — in line with new services, legal changes, or best practices. Registered users will be notified via email and in-app ahead of any significant changes.
Continued use of the platform after any changes constitutes your acceptance of the updated policy. Previous versions are available upon request.
Contact our Data Protection Officer:
We take all privacy-related complaints seriously. If you remain unsatisfied, you have the right to lodge a complaint with an international data protection authority.
This Privacy Policy was last revised on 1 July 2026. Version: 3.2
Your privacy is protected at 399bet. Register with confidence and play responsibly.