Last Updated: July 2026

399bet Terms & Conditions — Your Rights & Responsibilities, Fully in Bengali

Please read these Terms & Conditions carefully before using 399bet. All rules regarding accounts, payments, bonuses, and betting are clearly outlined here.

Fully in Bengali
~8 min read
Legally Binding
Last Revised: 1 July 2026
Version 5.1
Transparent Terms
Every rule on 399bet is written in plain, straightforward language — no hidden clauses or complex legal jargon.
Your Protection
These terms and conditions protect you just as much as they protect 399bet. Your rights are clearly stated within them.
Update Notifications
Registered members will be notified of any changes to the Terms & Conditions via email and in-app notifications.
Get Help
If any section is unclear, our Bengali-speaking support team is available 24/7 to assist you.
Section 01
General Overview & Eligibility

399bet (hereinafter referred to as "we", "the Platform", or "the Site") is an international online betting and gaming platform. By accessing this website and its associated mobile application, you are deemed to have accepted these Terms & Conditions.

These Terms & Conditions constitute a legally binding agreement between you and 399bet. If you disagree with any part of them, please refrain from using the platform.

These Terms & Conditions apply to players in Bangladesh and all other jurisdictions where online gaming is permitted. Users are solely responsible for complying with their local laws.

399bet reserves the right to restrict or terminate services for any individual or region at any time without prior notice. By creating an account and accessing this platform, you automatically agree to these Terms & Conditions.

Section 02
Account Registration & Personal Information

To open an account at 399bet, you must provide accurate and up-to-date personal information. Registering with incorrect or false details is a violation of our rules and may result in penalties.

Information required at the time of registration:

  • Full Name (as per National ID)
  • Date of Birth (must be 18 years of age or older)
  • Active email address
  • Active mobile number (Bangladeshi numbers accepted)
  • Preferred Payment Methods

Each individual may hold only one account. If multiple accounts are found sharing the same device, IP address, or payment method, all associated accounts will be suspended and any winnings will be forfeited.

Never share your account password with anyone. You are solely responsible for all activities carried out under your account.

Section 03
Age Verification & KYC Process

399bet is strictly for individuals aged 18 and above. Use of the platform by minors is entirely prohibited and illegal.

As part of the KYC (Know Your Customer) verification process, you may be required to submit one of the following documents:

  • National ID Card (NID) — photos of both sides
  • Passport — front page and data page
  • Driving License (if applicable)
  • Bank statement or utility bill (for address verification)

KYC verification is mandatory before your first major withdrawal or in cases of suspicious activity. 399bet reserves the right to place a hold on any transaction until KYC is completed.

All documents you submit are protected with 256-bit SSL encryption and used solely for verification purposes.

Clause 04
Deposit, Withdrawal & Payment Policy

399bet supports the most popular payment methods in Bangladesh. Every transaction is secure, fast, and transparent.

Payment Methods Minimum Deposit Minimum Withdrawal Processing Time
BKash৳200৳500Instant / 30 minutes
Nagad৳200৳500Instant / 30 minutes
Rocket৳300৳500Instant / 1 hour
Bank Transfer৳1,000৳2,0001–3 business days

Keep these key withdrawal conditions in mind: withdrawals can only be made to the same payment method used for the original deposit (to prevent money laundering). All wagering requirements on bonus funds must be met before a withdrawal can be processed.

  • A withdrawal request cannot be cancelled once it is being processed.
  • Withdrawals exceeding ৳50,000 may require additional verification.
  • All transactions are processed in Bangladeshi Taka (BDT).
  • 399bet does not charge any transaction fees; however, fees imposed by your payment provider may apply.
Section 05
Bonus & Promotional Offer Terms

399bet offers a variety of bonuses and promotions, each with its own specific terms that must be followed.

Welcome Bonus: Newly registered members can receive up to a 100% bonus on their first deposit. To withdraw the bonus balance, a minimum wagering requirement of 10x the original deposit amount must be completed.

Free Spins: Applicable to selected games only. Wagering requirements may also apply to winnings from free spins. Validity period is typically 7 days.

Bets placed with bonus balance count toward wagering requirements. Slots contribute 100%, table games contribute 25%, and Live Casino games contribute 10%.

  • Each player may claim a promotion only once.
  • Bonuses are applicable to the registered account holder only.
  • 399bet reserves the right to void bonuses in cases of unusual or fraudulent betting patterns.
  • Promotional terms and conditions are subject to change at any time.
  • Separate terms apply to the VIP Programme.
Section 06
Betting Rules & Outcome Determination

399bet upholds clear and consistent rules for both Sports Betting and casino gaming.

Sports Betting: Once a bet is placed, it cannot be changed or cancelled (except via the Cash Out feature). If a match or event is cancelled, your stake will be refunded. 399bet reserves the right to void any bets placed due to incorrect odds or technical errors.

Casino Games: All game outcomes are determined by an RNG (Random Number Generator), which is regularly audited by independent third parties. 399bet does not interfere with the outcome of any game.

Winning is never guaranteed in betting. Always play within your budget and avoid chasing losses by placing larger bets.

  • The minimum bet amount is ৳10; maximum bet limits vary by game and event.
  • A single account may place bets of up to ৳2,00,000 per day.
  • Large winnings may be subject to additional verification before payment is processed.
Section 07
Prohibited Activities & Fraud Prevention

To maintain a fair environment on 399bet, the following activities are strictly prohibited:

  • Creating or using multiple accounts
  • Using any strategy to abuse bonuses
  • Use of Fraudulent Software, Bots, or Automated Tools
  • Money laundering or transactions involving illegal funds
  • Unauthorized access to another user's account
  • Betting Based on Match Fixing or Insider Information
  • Operating multiple accounts from the same payment method
  • Threatening, Offensive, or Abusive Conduct

If you are found to be involved in any of the above activities, 399bet reserves the right to close your account without notice, forfeit all balances, and take legal action where necessary.

399bet uses advanced fraud detection systems. Suspicious activity is very unlikely to go unnoticed.

Clause 08
Limitation of Liability & Dispute Resolution

399bet is committed to delivering the highest quality of service. However, 399bet may not be held fully liable for issues arising from technical errors, internet disruptions, or third-party failures.

Dispute Resolution Process:

  • Step 1: Contact our support team first — 90% of issues are resolved at this stage.
  • Step 2: If your issue remains unresolved, please complete the formal complaint form.
  • Step 3: Our team will respond in writing within 5 business days.
  • Step 4: If the issue remains unresolved, international arbitration procedures will be followed.

In the event of a dispute over a bet outcome, the data stored on 399bet's central servers shall be considered final and binding.

Section 09
Account Closure & Voluntary Break

You can close your account at any time of your own choosing. It's not a sign of weakness — knowing your limits and staying in control is the smart move.

Self-regulation options:

  • Cool-Off Period: From 24 hours up to 30 days
  • Deposit Limits: Set daily, weekly, or monthly limits
  • Self-Exclusion: 6 months to permanent
  • Reality Check: Session reminders at regular intervals

Once self-exclusion is activated, your account cannot be reactivated before the specified period ends. This measure exists for your own protection.

If 399bet closes an account, any valid balance (excluding bonuses) will be refunded within 30 business days — provided the closure was not due to prohibited activity.

Section 10
Policy on Changes to Terms & How We Notify You

399bet may update these Terms & Conditions from time to time. Registered members will be notified via email and in-app notification at least 14 days before any changes take effect.

Continued use of the platform after any changes takes effect will be considered acceptance of the updated Terms. If you do not agree to the new terms, please submit a request to close your account.

Contact: For any questions or feedback, feel free to reach out to us:

  • Email: support@399bet-taka.com
  • Live Chat: directly on the platform (24/7)
  • Language: Support available in both Bengali and English

Our support team typically responds to emails within 24 hours and to live chat inquiries instantly.

These Terms & Conditions were last updated on 1 July 2026. Previous versions are available upon request.

Done reading the Terms? Start playing now

Everything at 399bet is transparent and fair. Register safely and play responsibly.

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